|
Order Center Hours
| Personalized Gifts | Holiday Ordering
| Payment Types | Shipping and Handling
| Volume Discounts | Corporate Gifts | Sales Tax | Return Policy |
Privacy Policy | Order Processing
| Our Guarantee & Commitment | Contact
Us
This page was last updated on
Tuesday, September 22, 2009 7:55 AM
ORDER CENTER PHONE NUMBERS
Toll Free: 800-264-2475 (Monday - Friday 8:00 a.m. - 5:00 p.m. CST)
Local: 501-354-2474 (Monday - Friday 8:00 a.m. - 5:00 p.m. CST)
Fax: 501-354-2283 (7 days, 24 hours) top
PERSONALIZED GIFTS
Please specify if you would like a personalized gift message to
arrive with your shipment. top
SALES TAX
Sales tax applies only to packages shipped to Arkansas.
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HOLIDAY ORDERING
Due to increased demain around major holidays, upgraded shipping methods may be necessary to ensure timely delivery.
Use this ordering guide for upcoming holidays.
Holiday |
Ground/3day |
2Day |
Next Day |
| Thanksgiving 2009 |
Nov 16 |
Nov 23 |
Nov 24 |
| Christmas 2009 |
Dec 14 |
Dec 16 |
Dec 21 |
| New Years 2010 |
Dec 28 |
Dec 29 |
Dec 30 |
| Easter 20010 |
Mar 29 |
Mar 30 |
Mar 31 |
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ORDER PROCESSING
All orders received before noon Central Time (8:00am from November 15 thru December 31) will be processed the same business day and shipped according the shippng schedule outlined below. Orders received after noon (8:00am from November 15 thru December 31) will be processed the following business day. To secure freight space with the shipping company, you will be billed for your order as soon as it is placed. Top
PAYMENT TYPES
We gladly accept Visa, MC, American Express and Discover. Sorry,
no COD is available. Top
SATISFACTION GUARANTEED
For 75 years, shoppers have trusted Petit Jean Meats to provide
high quality products for their families, friends and business associates.We've continued that tradition with PetitJeanMeats.com, a pioneer e-commerce web site that has successfully served our customers since Christmas, 1999.
Whether it's for the Holidays,
a summer
barbecue, a special dinner, or "just because", our customers know
that they can count on us to deliver their package direct from our plant in a timely manner. And if you're sending Petit Jean products as as gift, you can be sure your order will be carefully packed, shipped on time, and just as fresh, with the same high standard of quality as our customers have appreciated since 1930.
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SHIPPING AND HANDLING
When you place an order you have three shipping options:
1. Standard shipping is included with every order. Using this option, we will send your order using either UPS
Ground or 3 Day Select, depending on their destination, for all packages that can arrive at their destination within two or three days. This option covers most locations within the U.S. An additional charge of $20 will be added to each ITEM shipped to Alaska or Hawaii. Please note that our standard shipping requires three business days in transit. This means you must place our order no later than noon (Central Time) (8:00 am from November 15 thru December 31) on Tuesday to be sure it arrives by Friday to avoid sitting in a shipping warehouse over the weekend. All Standard shipping orders placed after this cutoff time will be shipped the following Monday. If you want your package to arrive sooner than 3 days from the time you place your order, you must choose one of the other two options or call us to make special arrangements.
2. 2-Day Shipping delivers your package within two business days. All 2-Day shipping orders must be placed no later than noon (Central Time) (8:00 am from November 15 thru December 31) on Wednesday to be shipped that week. All 2-Day orders placed after this cutoff time will be shipped the following Monday.
3. Next Day Shipping delivers your package on the following business day. All Next Day orders must be placed no later than noon (Central Time) (8:00 am from November 15 thru December 31) on Thursday to be shipped that week. All Next Day orders placed after this cutoff time will be shipped the following Monday.
If you want a special delivery option that's not listed here (such as Saturday Delivery, Early Morning Delivery, etc.), you must call the office to make special arrangements.
The following chart outlines our shipping schedule for each delivery method.
| |
Mon
|
Tue
|
Wed
|
Thur
|
Fri
|
| 3-Day/Ground |
x
|
x
|
|
|
|
| 2-Day - $20/Item |
x
|
x
|
x
|
|
|
| Next Day - $40/Item |
x
|
x
|
x
|
x
|
|
We make every effort to please, but we are not responsible for packages delayed due to errors made by the shipping company. We reserve the right to replace or refund
bona
fide claims at our discretion. If you do not receive your order
in a timely manner, please call 1-800-264-2475.
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VOLUME DISCOUNTS
$100 - $199 $10 Off
$200 - $299 $20 Off
$300 - $399 $30 Off
$400 - $499 $40 Off
$500 and Over $50 Off Top
CORPORATE GIFTS
Call 800-264-2475 to ask about special pricing for corporate gifts. Top
RETURN POLICY
We pride ourselves on shipping high quality, well packaged products, direct form our plant.
If you feel that your shipment
does not meet this high standard, please call our customer service
department at 800-264-2475.
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PRIVACY POLICY
This web site is owned and operated by Morrilton Packing Co., Inc./Petit
Jean Meats. Here at Petit Jean Meats, we recognize that many
visitors
to our site are concerned about the information they provide to
us, and how we treat that information. So we've developed a
Privacy
Policy based on guidelines from the Council of Better Business
Bureaus and our own beliefs about what's right in this sensitive
area. We
may update the Policy from time to time, so please check in occasionally.
If you have any questions about our Privacy Policy,
you can contact us at: contact@petitjeanmeats.com.
We'll be happy to answer your questions or hear your concerns.
At our site, we don't collect individuals' personal
information unless they provide it to us voluntarily and knowingly.
This means we don't require you to register or provide information
to us in order to view our site. Please be assured that we do not
sell any information you give us, or distribute it outside of Morrilton
Packing Co., Inc.
Like most companies,
we use "cookie"
technology on our web site. When you log in, the cookie tells us
whether you've visited us before or are a new visitor. The cookie
doesn't track any personal information about you or provide us with
any way to contact you, and the cookie doesn't extract any information
from your computer. Cookies are simply the best way for us to be
able to offer you the most enjoyable and hassle-free online shopping
environment. Top
CONTACT US
Petit Jean Meats
51 Blue Diamond Drive
Morrilton, Arkansas 72110
800-264-2475
501-354-2283 Fax
contact@petitjeanmeats.com
www.petitjeanmeats.com
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